XPENG Rolls Out XOS 5.2 OTA, Improving Global User Experience | 19.08.24

• XPENG launches its first major synchronized global OTA upgrade for eligible users in Europe, the Middle East, Southeast Asia and other markets
• During the 28-day beta, users worldwide enthusiastically got to work and nearly a hundred pieces of feedback were integrated into the final OTA update. In addition, there is a plan to roll out at least four OTA updates in the coming year.
• XPENG hosted its first global OTA user salon in Denmark, focusing on customer feedback and promoting smart mobility on a global scale

GUANGZHOU, China, Aug. 20, 2024 (GLOBE NEWSWIRE) — Xpeng Motors (“XPENG” or the “Company”, NYSE: XPEV and HKEX: 9868), a leading Chinese smart electric vehicle (“Smart EV”) company, globally rolled out its latest Tianji XOS 5.2 Over-the-Air (OTA) upgrade on August 15, unveiling Smart Cockpit and Intelligent Driving features. The cutting-edge developments are powered by AI technology, making XPENG’s OTA updates faster and more robust.

This OTA upgrade is designed to deliver a superior user experience and underscores the company’s commitment to its customer-centric values. Along with its European expansion, these improvements are indicative of the company’s unique culture of innovation compared to traditional automakers. Users are raving about XOS 5.2, and Marius from Norway, a beta tester, is particularly impressed. “I have to say the new software update is simply amazing,” he says. “One of the things I really like is the new split screen; it allows you to view your surroundings on one side, while also showing the current charge status of the car.”

XPENG Tianji XOS 5.2 OTA asset library

He Xiaopeng, Chairman and CEO of XPENG, said: “We are proud to be the first emerging Chinese automotive brand to conduct a public OTA beta test for our global users. The Tianji XOS 5.2 OTA showcases our industry-leading smart driving and R&D capabilities. Positive feedback from global users underscores the increasing role of smart experiences in the future of mobility. We are committed to listening to our users and consistently improving their experiences. We believe that only truly high-quality technological innovations will enable global users to enjoy the convenience and comfort that these innovations bring more quickly and effectively, leading society toward a more sustainable future.”

In line with its latest strategies, XPENG hosted an exclusive offline User Salon in Hillerød, Denmark. On August 13, the event attracted approximately 30 attendees for an interactive morning that included a showroom tour, followed by extensive presentations on OTA features and a special Q&A session. The afternoon was punctuated by hands-on experiences, which garnered high praise from users.

The month-long beta testing yielded much praise and actionable insights, culminating in XOS 5.2 which addressed 82% of relevant feedback from Danish customers with continued improvements in the pipeline for future releases. XPENG moves forward, setting new paradigms for the intelligent electric vehicle industry worldwide, ushering in an exciting new era for its owners.

“In Denmark, we are deeply involved with our customers and have good processes in place to listen to them and take their feedback into consideration when developing our products. We truly believe that our future growth will happen with our customers as co-creators, and with this release we have proven that once again,” said Joachim Vishart Hummel-Gryholm, Head of Marketing for XPENG Denmark.

About XPENG

XPENG is a global smart electric vehicle company founded in 2014 in Guangzhou, China, developing clean, intuitive and creative mobility solutions. With its industry-leading R&D facilities, XPENG brings vehicles with superior safety, electric efficiency and performance to markets around the world. The company is constantly advancing its core technologies including autonomous driving, SEPA 2.0 and compelling in-vehicle infotainment systems. XPENG is headquartered in Guangzhou and Amsterdam, with additional offices in Beijing, Shanghai and Silicon Valley.

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Source: XPENG Motors

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