How do they get away with this?

Ever since I migrated my domains from Google Domains to Squarespace, I’ve had nothing but problems.

First it kept randomly changing my settings from a 3rd party hosted zone back to their nameservers. Now my website, email accounts, and API are all gone because Squarespace has essentially stolen my domain.

I lost 2k between today and yesterday and my clients probably lost more. I can only imagine the damage it would do to a larger company.

I can say it has already become a huge success, with a number of chargebacks and people contacting me on my personal Twitter account with new clients, thinking I am scamming them of their money.

I highly recommend transferring your domains if you’ve ever owned Google Domains. Squarespace has clearly bitten off more than they can chew to get us to use their product.

I know a lot of people have been affected by this…is this a class action in the making? How can I get them to compensate me for this?