close
close

I took two long-haul flights, one business and one economy. The benefits were drastically different – take a look.

I took two long-haul flights, one business and one economy. The benefits were drastically different – take a look.

  • I have flown around the world in both business class and economy cabins.

  • In 2022 I was in business class with Air New Zealand. Last year I flew in United’s economy class.

  • Each seat offered noticeably different amenities, from lounge access to bedding.

Traveling to distant destinations is a dream. There is no way to get there.

But after taking two long-haul flights – one in business class and the other in economy – I learned that amenities can make or break a trip.

From receiving a free toiletry bag on an Air New Zealand Business Class flight to free earplugs on a United Economy flight, take a look at all the difference in amenities.

In 2022, I embarked on my first business class flight between Los Angeles and Auckland, New Zealand. I quickly learned that the benefits of a business class ticket started long before I boarded the plane.

The business class cabin of Air New Zealand's Boeing 787 Dreamliner.The business class cabin of Air New Zealand's Boeing 787 Dreamliner.

The business class cabin of Air New Zealand’s Boeing 787 Dreamliner.Monica Humphries/Business Insider

As a business traveler I had premium check-in, a separate, shorter check-in line.

Air New Zealand's check-in desk.Air New Zealand's check-in desk.

Air New Zealand’s check-in desk.Paul Kane/Getty Images

When it came to my United Economy flight between Denver and Tokyo, check-in looked drastically different. I used a self-check-in computer and waited in a much longer line for my luggage to be dropped off.

The check-in desk for United.The check-in desk for United.

The check-in desk for United.Monica Humphries/Business Insider

After checking in and going through security for my flight to New Zealand, I went to an airport lounge, which I had access to thanks to my business class ticket. Here I dined on a buffet and drank endless drinks.

My laptop setup in the airport lounge.My laptop setup in the airport lounge.

The author’s setup in the airport lounge.Monica Humphries/Business Insider

My economy ticket didn’t give me lounge access, so I went to my boarding gate.

The Insider author sat on the floor at her gate waiting to board her economy flight.The Insider author sat on the floor at her gate waiting to board her economy flight.

The Business Insider author sat on the floor at her gate waiting to board her economy flight.Monica Humphries/Business Insider

When it came to the actual flight, the benefits continued. In business class, I was one of the first passengers to board the plane.

The Insider author entered a nearly empty jet bridge as she boarded the Air New Zealand flight.The Insider author entered a nearly empty jet bridge as she boarded the Air New Zealand flight.

The Business Insider author entered a nearly empty jet bridge as she boarded an Air New Zealand flight.Monica Humphries/Business Insider

The opposite was true for the economy. For my United flight, I was one of the last passengers to board the plane.

Insider's author at the back of the line for her economy flight.Insider's author at the back of the line for her economy flight.

The Business Insider author at the back of the line for her economy flight.Monica Humphries/Business Insider

When I arrived at my business class seat, there were already a handful of amenities waiting for me.

The author's business class seat.The author's business class seat.

The author’s business class seat.Monica Humphries/Business Insider

There was a footrest, which also served as an extra seat if I wanted to chat with another passenger.

The footrest in the author's business class seat.The footrest in the author's business class seat.

The footrest in the author’s business class seat.Monica Humphries/Business Insider

There was also a plastic water bottle and over-ear headphones.

Air New Zealand Business Class passengers are provided with over-the-ear corded headphones.Air New Zealand Business Class passengers are provided with over-the-ear corded headphones.

Air New Zealand business class passengers receive a bottle of water.Monica Humphries/Business Insider

A complimentary toiletry bag full of goodies like lotion, mouthwash and socks was waiting for me in my business class seat.

Each passenger received a bag of toiletries during the flight.Each passenger received a bag of toiletries during the flight.

On the business class flight, each passenger received a bag of toiletries.Monica Humphries/Business Insider

In economy I didn’t get any toiletries or a bottle of water, but flight attendants did come through the cabin with free earplugs.

Passengers received earplugs while sitting in economy class on United.Passengers received earplugs while sitting in economy class on United.

Passengers received earplugs while seated in United’s economy cabin.Monica Humphries/Business Insider

Both seats had entertainment, but the screens were different. In business class my screen was 11 inches and I could move it depending on how I was sitting.

The entertainment screen in business class.The entertainment screen in business class.

The entertainment screen in business class.Monica Humphries/Business Insider

Meanwhile, my economy screen seemed slightly smaller and not moving.

The author's legs collided with the seat in front of her.The author's legs collided with the seat in front of her.

The author’s legs collided with the seat in front of her.Monica Humphries/Business Insider

It was a similar case with the tray tables. In business class I place both the food and my laptop on the large tray.

Food on a business-class tray table.Food on a business-class tray table.

Food on a business-class tray table.Monica Humphries/Business Insider

My economy tray table was barely big enough for my meal.

The tray table in economy.The tray table in economy.

The tray table in economy.Monica Humphries/Business Insider

Both airlines offered bedding, but in business class it was much more luxurious.

A flight attendant turns a seat into a bed in Air New Zealand business class.A flight attendant turns a seat into a bed in Air New Zealand business class.

A flight attendant turns a seat into a bed in Air New Zealand business class.Monica Humphries/Business Insider

For example, on Air New Zealand I had two pillows, a duvet and a memory foam mattress for my lie-flat seat.

After dinner, flight attendants stopped at each seat to turn it into a bed.After dinner, flight attendants stopped at each seat to turn it into a bed.

After dinner, flight attendants stopped at each seat to turn it into a bed.Monica Humphries/Business Insider

In United’s economy class, passengers received a blanket and travel pillow, which I didn’t think were nearly as cozy as the business class offerings.

The blanket and pillow economy passengers received on a long-haul United flight.The blanket and pillow economy passengers received on a long-haul United flight.

The blanket and pillow economy passengers received on a long-haul United flight.Monica Humphries/Business Insider

The business class meal service also had benefits that my economy seat did not have. Each passenger was given a steamed towel to wipe their hands and face.

The author received a steamed towel while sitting in business class.The author received a steamed towel while sitting in business class.

The author received a steamed towel while sitting in business class.Monica Humphries/Business Insider

And drinks were free.

The insider author's gin and tonic on a business class flight.The insider author's gin and tonic on a business class flight.

The Business Insider author was given a gin and tonic on her business class flight.Monica Humphries/Business Insider

In economy, my free alcoholic drinks include wine and beer.

The uncovered vegetarian meal on a flight in the American economy.The uncovered vegetarian meal on a flight in the American economy.

The vegetarian meal and a glass of wine on a United Economy flight.Monica Humphries/Business Insider

Snacks were available at both seats, but in business class I could order an unlimited amount.

The author's breakfast in business class.The author's breakfast in business class.

The author’s breakfast in business class.Monica Humphries/Business Insider

I thought the amenities in business class far exceeded what was offered in economy class. But either way, items like earplugs and toiletries made the long-haul flights much more bearable.

The author in business class.The author in business class.

The author in business class.Monica Humphries/Business Insider

Read the original article on Business Insider