Deliver discrimination? India’s gig workers see themselves denied access by class divides

Recently, Zomato CEO Deepinder Goyal took this initiative to Ambience Mall, a bustling mall in New Delhi, where he tried to deliver a ‘pretend’ package.

His experience was an eye-opener. A security guard stopped him from taking the elevator to the third floor and instead pointed him to the stairs.

His post, which included a video of his experiences, sparked a wave of complaints from workers in several companies, highlighting widespread discriminatory treatment not only in shopping centers but also in gated communities.