Lanes Group Increases Driver Engagement, Improves Safety Scores by 72% in Eight Months with Samsara Page 1

Lanes Group and Samsara IoT Technology on the road (Photo: Business Wire)

From drain unblocking and CCTV surveys to bulky waste removal and clean water maintenance, Lanes Group provides essential services to businesses and households across the UK and Ireland. With 4,000 vehicles nationwide servicing critical drainage infrastructure, it is vital that drivers operate safely and efficiently to keep the business running. However, disparate systems and a lack of visibility into driver performance and vehicle health have made it difficult to identify risk areas, ensure compliance and provide consistent service across the country.

After implementing Samsara’s dual-facing AI dash cams, Vehicle Gateways, and Digital Workflows, Lanes Group had the data it needed to identify and address risks on the road and shape incentive programs. As a result, Lanes Group has seen dramatic improvements in driver performance in just eight months. The number of drivers performing in the “elite” safety class of 90 or above increased by 180%, with nearly a third of Lanes’ 4,000 drivers now achieving the highest safety score month after month.

This performance improvement is reflected in safety improvements across Lanes Group’s wider business. Mobile phone usage fell by 92% and serious speeding offences fell by 25% as drivers remained more focused on the road. In addition, the number of blocked cameras fell by 67% as drivers understood the importance of capturing clear footage to exonerate them in the event of a claim. Since implementing Samsara, Lanes Group’s average claim value has fallen by £3,000.

Amber Kirkby, Fleet Systems Team Leader at Lanes Group, comments: “A proactive approach to safety is one of the most important things we can do as a company. Our previous lack of fleet visibility hindered risk identification and driver coaching, resulting in reduced driver engagement. With Samsara’s technology in place, we now have the visibility to better protect the integrity and livelihood of our technicians.”