close
close

You need to claim your share of Cash App’s $15 million settlement this fall. Here’s how

You need to claim your share of Cash App’s  million settlement this fall. Here’s how

Cash App is facing a large legal settlement over unauthorized data breaches. Affected customers could receive up to $2,500 if the class action settlement is approved.

CNET Money Tips Logo CNET Money Tips Logo

The class action lawsuit alleges that Cash App and its parent company Block were negligent when a former Cash App Investing employee gained access to unauthorized account information in 2022 and when another user gained access to certain Cash App accounts in 2023 using reused phone numbers associated with the accounts.

If you have used Cash App, one of the most popular payment services with over 50 million users, in the past six years and there has been an unauthorized money transfer, or if your personal Cash App information or account has been accessed without your consent, you may be eligible to file a claim.

Here’s what you need to know about the Cash App settlement, including how to file a claim and what we know about expected payout dates. For more information, here’s how to protect your Cash App personal and financial information and everything we know about the National Public Data Breach.

Who is eligible for a portion of the Cash App settlement?

You are eligible to file a claim if you meet one of the following criteria from August 23, 2018 through August 20, 2024, according to the settlement website:

  • You are a current or former customer of Cash App or Cash App Investing and your personal information, your Cash App account or your Cash App Investing account has been accessed or obtained without your consent.
  • Unauthorized or fraudulent withdrawals or transfers of funds have been made to or from your account.
  • There was an issue resolving an error in a Cash App account or a linked financial account.

How much money can I receive through the Cash App scheme?

You can claim up to $2,500 per person for out-of-pocket losses and $25 per hour for compensation for lost time up to 3 hours if you qualify to participate in the proposed $15 million settlement. Out-of-pocket losses include costs related to credit monitoring.

You can also file a claim for documented transaction losses. To claim an out-of-pocket loss or a transaction loss, you must provide third-party documentation.

How do I file a Cash App settlement claim?

If you qualify for a Cash App payout, you must submit a claim form no later than 10:59:59 PM PT. November 18, 2024.

This means you must file your claim online or send it by mail, postmarked by that date.

If you have claims involving multiple Cash App accounts, please include all information about your claims on one claim form.

If you are submitting by post, here is the address:

Cash App Settlement
Attn: Claim Form Submissions
1650 Archstraat, Suite 2210
Philadelphia, PA 19103

You have until November 1, 2024 to exclude yourself from the scheme or to object to the scheme.

Remark: An older version of the form that you could mail in listed Oct. 15, 2024 as the deadline for filing. The new form lists Nov. 18, 2024. In an email, the settlement administrator told CNET: “To be conservative, please adhere to the Oct. 15, 2024 deadline. It is possible that deadlines have changed recently.”

When is the Cash App payout date?

A final approval hearing for the Cash App settlement is scheduled for December 16, 2024 at 9:30 a.m. PT. If approved, payments will be made after that date.

For more information, here are the best identity theft monitoring services and our favorite password manager.