Dominik Stalder: «Wir wollen den Bürgenstock-Spirit vermitteln»

Dominik Stalder, which one Would you like to book a new hotel manager at the Bürgenstock Resort Lake Lucerne?
I can have a motivation and a good feeling with Team Zurückgreifen. Together with Managing Director Chris Franzen, the most likely beds and experiences of stakeholders – especially the home-grown and regional guests – will be even better served. After the reopening of the “Taverne 1879” and the dominance of the mountain restaurants Hammetschwand try with the Umsetzung of more local and ready-to-use ideas.

It is important that our quality is higher and that the destination no longer positions itself, except in the rugged mountains. Those erreichen will all go through the strategic decisions and own formats. What is a great mix for Tagesgäste in the region and international hotel guests. (RELATED)

You can be part of the «Bürgenstock» family for eight years. Was the war when this time ended?
When we visited the resort, the resort was heavily visited and was heavily visited, which made my tief good. The pre-opening phase is meant to test, to gain an identity, the Soul Group knows the knowledge and the great feedback it gives. The big milestone that this phase goes through with the Grand Opening 2018 – damals war ich als F & B Director tätig – abgeschlossen. A newer time in which the Covid and the recovery phase took place, while the problems in customer behavior extend. The more flexible the war is, and the more you can play.

Then follows the anchoring phase, in 2023 with a 150th anniversary, a higher temperature. Another step into the world of the high conference conference in Ukraine, while the project leader dares to venture. There were 1000 international VIPs, no less than 57 state secretaries, there were 700 internal and 350 external working and contributing staff present. The lead time of the Veranstaltung represents a major logistical re-examination, which was managed by an unattended Leitung in joint work with the National Department for External Affairs.

Because the Bürgenstock Resort Lake Luzern is not so great, there are also other local, national and international conferences and company exhibitions with larger Reichsweite imprints. Together with the team, everything was done, an unparalleled experience for our guests, the resort on a higher level and remains continuously in the sense that it is brought.

A good mix for regional guests and an international hotel is tough.

Who has hotels differed with the offer of who fell?
The Bürgenstock Resort Lake Lucerne at 360 Zimmer and twice as often Betten, which sells itself with three Hotels: the 5-star-Superior-Haus Bürgenstock Hotel & Alpine Spa, with the Contemporary and the Heritage two different options, in the 5-Sterne-Superior-Haus Waldhotel Health & Wellbeing and the Taverne 1879. The resort has 10 restaurants, lounges and bars, 17 residence suites, a gross amount of 10,000 square meters of Alpine Spa and an extensive extensive leisure offer. In this Rahmen beschäftigen beef will be 700 Mitarbeitende.

Welche Werte sind Ihnen als Führungsperson wichtig?
Teamgeist, Offenheit and Hospitality are for me a Betrieb for whom the Bürgenstock Resort is absolutely Wichtigst. When all teams are engaged, motivated and satisfying the guests, then the power is over the glittering. Be that as it may, it is true that the employees are focused on all our guests, so that they are individual and with the utmost care in their bed and breakfast.

Who in most cases has employment relationship, is so that if there is now a facility and part of the service is carried out in the low sector, our guests find one of the best ways to make use of it. Die besondere atmosphere and the «Bürgenstock» spirit of vermitteln, liegt mir dabei besonders am Herzen. Now that the team has started with the service and the involvement in the bag, the best dishes can be taken from the kitchen and an unparalleled experience can be offered.