American Airlines is the first US airline to introduce an automated tag for mobility devices

FORT WORTH, TX / ACCESSWIRE / August 14, 2024 / American Airlines is the first U.S. airline to launch an automated mobility device tag, as part of an ongoing commitment to improve the handling of wheelchairs and mobility devices across its network. The tags were developed in-house by American’s technology team and are currently in use at airports served by American and its regional partners.

“American is committed to improving the travel experience for our customers who use wheelchairs and mobility devices,” said Julie Rath, senior vice president of Airports, Reservations and Service Recovery at American. “Streamlining the check-in and tagging process is an industry-leading effort that will help us further improve the way we handle wheelchairs for our customers who trust us to transport their devices during their travel.”