Digital Street Worker: Helfer im Netz

Nando Petri is in seinem Büro in Regensburg. For the most part: three images. There is a platform Reddit on young people, the Hilfe such problems or problems.

A beitrag is a brand warning: a user writes, there are tips braucht. There is a Gefühl, everything is on the Kopf watch. Dazu kämen Ärger in der Familie und Probleme im Studium. Außerdem zeehe is ever more social zurück. Nando Petri replies to the post. There are two ways you can get in touch and provide online advice on the topic of mental health care. And: It is clear, we are a digital outreach worker of the Bayerische Jugendrings.

Run a Dutzend Kontakte pro Tag

More than Reddit posts, a bot filters out the raw posts on the platform. The program has signals that cause problems and solve the Kris backlog. When they were on the Tag on September 15, Petri and her colleague Katha Rohrl became active and she was helped with a Hilfsangebot. In many cases the Angeschriebenen tatsächlich can be answered. Dann often chats, makes phone calls or meets while you are being contacted.

Die Themen sind Valfältig, said Katha Röhrl. There is a problem in debt or the household, problems in the family, such problems and a large number of reausforderungen. Stubborn, a man can do everything he does quickly, says Röhrl. “Nur bitte nicht mit Chemie-Hausaufgaben.”

Hilfe for young men from Bayern

Financing of the “Digital Street Work” project of the Bayerischen Sozialministerium. It focuses on a Jugendliche aus Bayern-zwischen 14 and 27 years. In your management policy there is a digital Streetworker, in the rule two. It is often the case that a social media and best theme is special. If anyone can see in Netz nicht, if a Hilfesuchender comes, then think of Schritt keine Rolle.

1,700 Beratungs chats in one year

It can happen that people come from Bavaria or the Altersgruppe and change their minds to another Hilfsangebote. By mid-2024, the digital outreach worker in Bavaria has contacted 2,000 people and conducted 1,700 consultations or chats.